FAQ

All LourdieHair products are made with natural, plant-based ingredients. We use nourishing oils like Jojoba, Argan, and Grapeseed, along with botanical extracts such as Aloe Vera, Rosemary, and Moringa. We never use sulfates, parabens, or artificial fragrances.

Yes! Our products are gentle and free of harsh chemicals, making them safe for color-treated, relaxed, and chemically processed hair. Our natural formulas help maintain and protect your hair's health.

Absolutely. LourdieHair products are formulated to work with every hair type — straight, wavy, curly, coily, and everything in between. Our Women's Line and Men's Line each cater to specific needs while being universally effective.

Yes. We never test our products on animals. LourdieHair is committed to ethical and cruelty-free beauty.

Orders are typically processed within 1–3 business days. Standard shipping takes 5–7 business days within the US. You'll receive a tracking number via email once your order ships.

Currently we ship within the United States only. International shipping may be available in the future — follow us on social media for updates.

Yes. Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package at any time.

Due to the nature of our products, we do not accept returns on opened items. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and we'll make it right.

You can reach us by email at hello@lourdiehair.com or through our Contact page. We aim to respond within 24–48 hours.